I'm heading to Las Vegas at the end of March to tag around the IA Summit before heading to San Diego for the 2007 etech conference. I'd heard about a new restaurant, Social House, designed by the people behind Public in New York, with an executive chef who came up through the Nobu chain of restaurants.

Some months ago I found their web site and was thrilled to see I could book a reservation online and did so.

And heard nothing, no email acknowledgment back, no phone call, nada.

Today I called the phone number listed on the website to book reservations. After a 30 second message I learn that you're actually supposed to call another number instead, which I did.

Eventually I got the confirmation I was looking for, after 8 minutes of going on hold/off hold, etc.