Spent a frustrating day waiting for Keyspan to show up...see, we keep getting estimated readings from Keyspan since the meter reader only shows up when no one is home.  So...we arranged to get a remote reader installed... the catch being that we have an ancient gas meter which doesn't support remote readers, so the meter needs to be replaced as well.  A service guy came on Saturday, looked at the meter, and then announced that he didn't have the proper tools to do the install, could it be rescheduled for Monday?

Hence my waiting here all day.