So, we're moving over to

So, we're moving over to the new house over the weekend. Packing on Sunday, moving on Monday. Today, our phone number was to be switched over to the new house (it's < 1500 feet away and served by the same CO). Only problem is that we're "served" by the local telco monopoly known as Verizon. First, one of the lines rang this morning. Since it was really early, I didn't catch which line it was (since either will ring to the phone in our bedroom). Then, later as I was getting stuff together to go to work, I noticed that line 2 was off-hook. Checking the phone I learned it was dead. On its own, this wasn't a surprise. We've long learned to expect that line to be dead any time we see a Verizon truck in the neighborhood, they seem to be incapable of making service changes without taking one or more in-production lines down. So...Lisa calls Verizon to report that line 2 is dead (we were going to shut it off some time after the move) and ask about the move of the line 1 number. Verizon promptly reconnects Line 2 and disconnects Line 1, but doesn't forward. However, that wasn't quite what we wanted as they literally disco'd the line, no forwarding on the order, nothing. Over the next several hours, Lisa called Verizon and they called her (at one point apparently admitting that they didn't know where the line was ringing as they had to ask her where she was picking up the phone).

So...tomorrow we try again since it's unclear whether our main line is working or not.

On top of this, I still cannot get Cloud9 to get the ADSL working at the new house. Suspiciously, they use Verizon as their CLEC (or whatever the term is). The box lights up, the DSL light lights up, the connect speed shows a nice 1.5 down/768 up. But no routing, no ping, nada.

«Caught a production of Cymbeline | Main | Verizon, the local telco monopoly,»

Slightly acerbic and eccentric dog walker who masquerades as a web developer and occasional CTO.

Spent five years running the technology side of the circus known as www.ibm.com.

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