Ok, I've been on sabbatical since mid-January. In theory I have a number of interesting trasvel stories to tell. But first, a DSL switching story.

My girlfriend had Flashcom as her DSL ISP. Flashcom went under. Covad, the "provider" sent out letters warning people to switch providers by last Friday or lose service. We switched to Speakeasy since the rates seemed good and generally heard positive stories about them.

It's now three business days since the switch and we have no DSL service. Now, it could easily be my fault since configuring the router is not exactly neurosurgery, but it is rocket science. That said, I have tried every variation on the configuration and the information we'd received from Speakeasy to no avail.

Furthermore, the line now appears dead.

Q: Why not call the Speakeasy support line?

A: Tried that, and one gets "All Circuits are Busy now, please try again later. 0718T" (heck, I even tried using a credit card dialaround and got a similar message).

Will try to keep this updated with more news ;-).

Contact Speakeasy Provisioning Form

Form submitted successfully...

Name: Firstname Surname

Email responses to: userid@example.com

My concern is: ISP Switch

Message: I am trying to configure a Flowpoint 2210 SDSL router to switch from flashcom to speakeasy. The switch instructions did not map to the Flashcom/Covad installation on the router. I have been given a "router" address of [x.y.z.a], is this the address I should configure my router to advertsie itself as (source IP address), or is this the address of the Speakeasy router (and do I then need to code a static route to this address, or do you broadcast routed packets)? I have been given four static addresses, do you require that my router be configured as one of these or can I use all four for NAT? Do you have *any* information you can point me to on your site about this, since your 800 number is now just ringing "All circuits are busy"?

[  Please click here to return to the DSL status page ]